Facilitation Skills Training in Prince Albert


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Offered by Helene Smit of Feather Learning (Pty) Ltd, in association with the Depth Leadership Trust:

Facilitation Skills 1

18th-21st June 2013

This course is designed to introduce participants to facilitation and equip them with a comprehensive understanding of the role, metaskills, skills and tasks of a facilitator in organisational and group settings.

Participants will develop a solid and rigorous theoretical foundation from which to begin work as a facilitator. They will be equipped with the essential skills required to run group processes, particularly concentrating on helping a group to achieve its agreed upon goals. After attending the course, the participant will be able to:

  • Demonstrate an understanding of the role of facilitation in organisational processes
  • Identify the main theoretical perspectives out of which facilitation has emerged
  • Understand and apply the differences between the roles of a facilitator, a leader, a chairperson and a participant
  • Understand the basic frameworks underlying the various schools of clinical and organisational psychology and how to use variables of each to manage human behaviour
  • Understand the main differences between individual and group behaviour
  • Practise techniques for managing their own psychological responses to facilitation situations
  • Begin to develop the metaskills required to facilitate effectively
  • Develop their communication skills with a particular emphasis on the ability to listen and use appropriate verbal skills.
  • Apply basic facilitation skills
  • Embrace the professionalism and ethics required to function effectively and with integrity as a facilitator
  • Understand the main tasks of a facilitator
  • Ensure that groups achieve their objectives during meetings, workshops or other group sessions
  • Use a range of facilitation aids
  • Understand how to document a facilitated session.

Facilitation Skills 2

16-19th July 2013

This course follows on from Facilitation Skills 1 and teaches the skills of working with both “on the surface processes” and “beneath the surface processes” in groups. The participant will develop the skills required to safely bring underlying issues to the surface and to assist the group to resolve these issues. In particular, the participant will develop the ability to:

  • Understand the idea of the group “psyche”, or the group-as-a-whole
  • Understand the nature of group processes, and the relationship between on the surface and under the surface processes
  • Help groups to explore under the surface processes in a constructive way
  • Help groups to identify, interpret and draw meaning from the group dynamics and associated processes
  • Understand power dynamics in groups and how to facilitate in the face of power differences.
  • Identify and work with group roles and archetypes during group processes
  • Understand how to identify and work with a variety of signals in a group
  • Work with group leaders and the role of leadership in groups
  • Understand the scapegoating process in groups and have the skills to assist groups to avoid scapegoating
  • Understand the impact of diversity issues in groups and use appropriate facilitation skills
  • Understand the nature of conflict processes in groups and have the skills to assist groups to resolve conflict

Venue, Bookings and Cost

The courses will be run in the small town of Prince Albert which is situated on the edge of the Great Karoo at the foot of the Swartberg Mountains. The cost for each course is R5700 including VAT. This cost does not include accommodation. A variety of accommodation options are available at affordable rates.  To find out more, or make a booking contact us at 0235411114, or email Helene at helene@feather.co.za.

The Depth Leadership Trust

I am delighted to announce the establishment of The Depth Leadership Trust. The Trust will operate with Prince Albert as its base. The overall objective of the Depth Leadership Trust is to increase the national awareness, knowledge and application of Depth Psychology principles.

The following two quotes summarise why depth psychology is important:

The world today hangs by a thin thread, and that thread is the psyche of man.” CG Jung

“Whether a culture’s ‘folk psychology’, as it is called, incorporates an image of the unconscious, and what kind of image it is, makes a real difference to how life is lived.” Guy Claxton, The Wayward Mind

 

The detailed objectives of the Depth Leadership Trust are as follows:

  •  To develop awareness and understanding amongst the general population of the ideas behind depth psychology and how these ideas can be helpful in everyday living
  • To conduct research into the discipline of depth psychology and its application to ordinary living, leadership and citizenship
  • To develop and execute initiatives that aim to ensure the application of depth psychology in ordinary living, leadership and citizenship. In other words: to design and offer projects, interventions and activities that facilitate and enhance the integration of  both the individual and collective human psyche (particularly through the expression of the unconscious mind)
  • To specifically develop the knowledge and practice of depth leadership (leadership which incorporates the general principles of depth psychology) in organisations and communities
  • To develop the awareness and understanding amongst the general public of the interconnectedness of all life forms, and our human role in healthy ecosystems and to support  initiatives, interventions and projects that build healthy, integrated ecosystems
  • To support individuals, groups, projects, and organisations that work to further any of the above objectives

Amongst others, the Trust will engage in the following main activities in order to achieve the above objectives:

  • Communication
  • Education
  • Research
  • Intellectual and practical support for initiatives aligned with the Trust’s objectives
  • Networking
  • The establishment of a physical centre in Prince Albert which has an extensive library, a meeting / class room, a reading room, and a reflection room with a sandtray and a variety of art and musical resources.

Depth Psychology Principles

Depth psychology is an evolving field which has as much disagreement within its ranks as it has agreement about general principles. The following principles are, broadly speaking, held to be true by most theorists in the field:

  1. Human beings have a “psyche” which carries the whole of mental life. It is the faculty for thought, feeling, memory, and imagination. The psyche is not just a combination of the body and the spirit, it has a life and language of its own.
  2. In addition to carrying all of our human potential, the psyche processes, records and stores all of our life experience. Using our earlier experiences, the psyche develops a subjective logical framework for perceiving and further processing ongoing experience.
  3. The psyche divides itself into a conscious and an unconscious part in order to manage internal conflict. Life experiences often expose us to ambivalence and irreconcilable conflicts that our psyches have to manage somehow. In order to do this, simply speaking, our psyche keeps one part (or parts) of complex experience in the conscious mind and buries the other, more “dangerous” part (or parts) in the unconscious mind.
  4. The unconscious mind is multi-layered in itself. Closer to the surface one will find individual personal experience and potential that for a range of reasons cannot be brought into consciousness, and the deeper bedrock of the unconscious mind contains shared collective archetypal forces that affect all human beings.
  5. The contents of the unconscious mind continue to influence behaviour, even though such contents are buried away from conscious control.
  6. Both the divisions in the psyche (caused by internal conflicts) and the deep archetypal drivers contribute to continual dynamic processes in the psyche. These alternate between developmental, integrative processes and defensive processes. Some theorists argue that the psyche is continually striving for greater integration.
  7. The psyche uses the language of imagery and symbolism to express itself. This language allows the simultaneous communication of multiple layers of meaning.
  8. Human experience becomes more meaningful when the psyche’s personal aspect encounters the deeper, archetypal or “transpersonal” aspect. A depth approach tries to make the connection between the different levels.
  9. Symptoms are messages from the psyche. Personal problems, blockages and symptoms, as well as interpersonal problems and conflicts can be viewed as a form of communication from the psyche about its developmental process. These can be resolved by interpreting the symbolism inherent in the difficulty and thereby finding the deeper archetypal meaning that is being communicated. Simply “silencing” the symptoms will mean that the inherent problem is not resolved and will almost certainly manifest in a different way.
  10. We are not separate from the people around us, our psyches are inextricably linked to one another. At the simplest level, when two people come together, they form a third “psyche” between them which has a life of its own. This applies to all interactions with others – there is always the creation of a collective psyche which is more than the sum of the individual psyches. The collective psyche will express itself in terms of psychodynamic patterns. In order to change the systems around us, we need to understand the psychodynamics of those systems and always work towards systemic psychic health.
  11. As a result of the psychic interactions between us, there is no such thing as purely objective research or action when it comes to the psyche. We have to take into account the influence of our unconscious minds on our conscious observations and thoughts. Any past experience that in any way resonates with current experiences will influence the way we perceive the current experience.
  12. Our psyches are inextricably linked to all the life forms around us. Our inner landscape will to some extent be a reflection of our outer landscape, so we are only really as well as our environment is. This implies that there is a human imperative to live responsibly on the planet and to care for our ecosystems.
  13. Like all disciplines, the original thinkers in the discipline of depth psychology operated and were to some extent limited by the culture from which they came. As such, some of the original theories were founded on biases and stereotypes that are no longer appropriate. Modern day depth psychology challenges stereotypes that lead to discrimination on demographic bases, and helps us to always consider the psyche in its entire context.
  14. In order to move to greater system’s health, whether it be the individual, the group or the ecosystem, a depth approach suggests that the voices, opinions, and experiences that are repressed, marginalised, silenced or simply ignored, are attended to and considered in the system decision-making processes.

TEDxCapeTown – What I was planning to say

Carl Jung said that “The world today hangs by a thin thread, and that thread is the psyche of man.”

The psyche is more than our conscious thoughts, our plans, our decisions, and our feelings. It is our entire mental and psychological life. It is the medium through which we play our lives. I have been fascinated with the idea of the psyche for a long time. Particularly, I have been interested in what happens to the parts of ourselves that we cannot readily express for some reason or another.

My early life is in some ways best captured by this picture, and the only piece of art, incidentally, that I have ever done. As a young child, I suffered from psychological and physical injury that could not be spoken about, and as a result, many of my experiences ended up deep in my psyche, far from consciousness.

More than 40 years later, my life road has brought me here (not only onto this stage) but also into the privilege of a varied and interesting creative life. My life is not always been easy, or simple, or joyful. There are difficult times, as for all of us. But I am no longer in the corner of that room (as in the picture). I would like to share with you what helped me change my life so fundamentally and for the better.

The first important factor is that I was lucky enough to be born into a family of white entrepreneurs, in a country that at that time ensured privilege for white people. As a result, I have been lucky enough to have access to resources, in a way that many people in South Africa then didn’t and still don’t.

The second factor is that I was forced through sheer inner discomfort to embark on an exploration of my own psyche at quite a young age. By the time I had reached my early twenties, I realised that I was not ok and that if I continued as I was, my life would become increasingly problematic. I was extremely anxious, unstable and I suffered from a range of physical and mental symptoms. A friend suggested that I go to therapy and I was desperate enough to try it. In my first few sessions it became clear that I had very little memory before the age of 14. This realisation started a lifelong interest, and possibly even obsession, trying to understand how the mind and memory function in relation to each other.

I am of course not alone in my fascination with what lies beneath the surface of my own mind. Throughout history people have thought about it, and have tried to explain the inner processes of their minds.

St Augustine confessed in 397 AD that:

“Memory is a vast, immeasurable sanctuary. Who can plumb its depths? And yet it is a faculty of my soul. Although it is part of my nature, I cannot totally grasp all that I am. This means, then, that the mind is too narrow to contain itself entirely. But where is that part of it which it does not itself contain? I am lost in wonder when I consider this problem. It bewilders me. Men go out and gaze in astonishment at high mountains, the huge waves of the sea, the broad reaches of rivers, the ocean that encircles the world, or the stars in their courses. But they pay no attention to themselves.

Shakespeare’s Achilles in Troilus and Cressida Act III, Scene 3 said:

“My mind is troubled, like a fountain stirr’d; and I myself see not the bottom of it”

As I continued to work with a therapist over time, I discovered that whole parts of myself that had been missing were coming back into memory. It was not lost. It had simply been locked up for a time. This was incredible to me. I had discovered access to my own unconscious mind.he idea of the unconscious mind has been around in the world for a long time.

In the Western world it was finally effectively developed and marketed by Sigmund Freud in the late 1800’s in Vienna. Freud and the colleagues that followed him actively researched and developed our understanding about the part of the mind that lives beneath the surface of consciousness.

Thinkers such as Carl Jung, Alfred Adler, Otto Rank, Melanie Klein and others disagreed vigorously, but together they produced a set of theories that can be thought of as “Depth Psychology”. These theories consider how and why human experiences are buried in the unconscious mind, what the mechanisms are, and how we can reverse the processes that lead to us burying parts of ourselves. They help us understand that the human psyche will do anything to survive, even bury large parts of our experiences and our potential in the basements of our minds. It appears that any part of our potential humanity that is not allowed in early life, will be stored for when it is safer to develop it.

The depth psychologists were responsible for the development of what we think of as talk therapy – the idea that we can heal the human mind by bringing unconscious material into consciousness through exploring our feelings, thoughts, imagination and of course, our dreams.

To get back to my own story, for the next 20 years, I made it my life’s work to understand the human psyche, starting with my own. I buried many of my feelings (especially my vulnerable feelings) deep inside me. I was a “tough cookie”.

But underneath, I was very afraid and very sad. I learnt that getting to know my own psyche, especially those parts that were buried, is a rocky road, and required a great deal courage and persistence to keep going.  The psyche resists allowing buried material to come to the surface, because those memories were buried for good reason. Allowing myself to re-experience what was buried felt very threatening because it involved remembering great pain and suffering. It also felt dangerous, because as a child, those experiences had been taboo to speak about. My psyche needed a great deal of convincing that it was safe to speak now. Fortunately I was in qualified and safe hands, which afforded me a gradual development of trust.

I became interested in trying to understand psychic mechanisms from a more academic perspective. The more I learnt, the more I realised that getting to know the parts of myself that I had given up made a huge difference to how I worked and loved.  I ended up teaching ideas about the psyche to MBA students and other leaders for the past 18 years, and all the time learning more about how it all works. During this time, I eventually had my own children, and thankfully, I think that their lives have been less subject to the patterns of the past than mine was.

I eventually spent five years writing a book (called Beneath – Exploring the Unconscious in Individuals) that explains the mechanisms of the unconscious mind to people without a psychological background because I wanted to share these ideas in a way that was accessible to people without a psychological background. Once during a workshop, one of my participants called me aside and said that these ideas were making him think about the way he treats his 4 year old daughter. He admitted that he hits her when she is naughty, but he has noticed that she is becoming more violent, and he is wondering whether she is learning violence from him. His insight was so brave that I almost could not speak. I asked him what he thought and he went further and made the connection with his own childhood where he had lost his father at a very young age and was often very sad and desperate. I wanted to write a book that could help more people make that kind of connection.

If we understood  that human behaviour is fundamentally logical, not the overt and obvious logic that we may all relate to, but the deep and private logic that is built up from the way we experience our lives. What we do is hardly ever random, it may surprise us, but it is not really unpredictable. For example, have you ever really wondered why you like certain foods or flowers, or why you find women (or men) dressed in yellow wildly attractive? Have you ever wondered about the simple everyday choices that organise your life?

There is a lovely story about the philosopher Descartes that realised six months before he died that he had a special fondness for cross-eyed people. Apparently as a child he had had a cross-eyed friend, and in his realisation stated that: “whenever I looked at cross-eyed persons, I felt more inclined to love them than to love others.”

Our logical nature extends to the way we experience emotions. For example, if someone injures us, we suffer pain and we can naturally express that through crying. If we are imposed upon, we get angry. If we are loved, we feel happy. Emotions flow through us if they are allowed to be expressed. Negative emotions can heal if we are allowed to express them. We have the power to forgive those who injure us, if our pain is heard and acknowledged. However, if our suffering is denied, ignored, or minimised, it becomes buried and stuck inside us, where it causes great discomfort and then we become destructive. We can recover from difficult or harsh experiences, if we are allowed to feel our suffering and be heard.

The problem is that, in many ways, we organise our worlds so that suffering is buried. Many of us have not been able to or allowed to express our suffering and so we have to keep it buried. We anaesthetise ourselves through working too hard, abusing alcohol and drugs, shopping, watching TV, and being aggressive with one another. We avoid our suffering and the painful confrontation required for it. And so we are doomed to repeat the patterns of wounding that we suffered. We unconsciously treat our partners, our friends, our colleagues and our children in the same destructive way that we were treated. Only greater self-awareness changes this.

I was recently at a large leadership conference near this beautiful lake in Sweden where 300 people from more than 50 countries joined together to talk about how on earth we can all live together. There were many smart people there sharing their ideas about making the world a better place. However, as I listened I felt increasingly unwell. For some reason I was struggling to breathe and felt I was suffocating. I did not understand it at the time, but a few days after the conference I had the following dream:

I dreamt that I was in a small town. In the dream, I am walking along a road and I see something protruding from the soil next to the road. On closer examination I realise that is a finger, a child’s finger. I realise with shock that there is a child buried in the soil on the side of the road. It becomes clear that on the previous night 300 children of the poor people of the town were buried alive by the rich people of the town and that they suffocated in the process. Of course, the parents of the children are devastated beyond recovery.

As I continue walking I notice that in the graves from where the children were dug up, are already used by the rich people in the town to plant trees to beautify the wealthy part of town. I walk up to the poor part of town which is on a hill and I realise that the houses are simple, but that there are already many trees. The dream ends here. It was an extremely disturbing dream. As I reflected about it the next morning I kept returning to the image of the child’s finger pointing up to the sky and tried to make sense of it. I realised that a finger in the air refers to someone trying to get a turn to speak. And just as we bury the suffering children inside us in our unconscious minds, so we silence and ignore the voices of the suffering children around us in the world. My dream was a reaction to the conference where in my unconscious I felt that although good, sophisticated ideas where being expressed, the voice of the many was not present.

This is Henry. He is a little boy from my home town. I do not know Henry’s full story yet, but I often see him hanging around outside the local supermarket asking for money or food when he should be in school. I can see that Henry is suffering. He has a steady gaze, but he never smiles. His clothing is not warm enough in winter. He is obviously neglected.  And yet, Henry does not have the power, the ability or the capacity to be articulate enough to speak about his suffering. And so, his situation is unlikely to change. Because if we cannot speak about our suffering and ensure that someone listens, then nothing can change.

Guy Claxton in his wonderful book, The Wayward Mind says:

 “Whether a culture’s ‘folk psychology’, as it is called, incorporates an image of the unconscious, and what kind of image it is, makes a real difference to how life is lived.”

But another possibility also exists: if we can confront, bear, express and understand our own suffering from our past, then maybe we are more able to listen to the unspoken suffering of someone like Henry. And if we can hear his story, we can no longer ignore it. And when we no can no longer ignore it, we may choose to live differently, so that Henry can also live differently. It is only when we know the depths of our own pain and suffering, that we can identify with Henry’s suffering.

It is not enough to have clever ideas and share them at places like this TEDx conference or any other public forum. We need to do more. We need to confront our own unacknowledged suffering, so that we can bear facing the suffering of others.

If we identify with Henry as a person, we empathise with his hunger, his loneliness and his desperation. Empathy motivates us to get involved, to become activists, to challenge the status quo. Empathy stops us from taking our privilege for granted, and inspires us to use our privilege more responsibly. Empathy counteracts fear and greed and builds connection and community.  Sufficient empathy helps us to become citizens and leaders that works beneath (with ourselves,) between (with others) and beyond (taking care of our environment) to ensure a thriving planet.

Prince Albert as a transition town

“A clean town that works for everyone”

On the 10th February, 22 people held a meeting in the small town of Prince Albert in the Great Karoo to discuss the possibility of the town becoming a “transition town”. As a result of the meeting, the group agreed that they would communicate the ideas to everyone else in Prince Albert and see who else is interested in getting involved.

The worldwide “transition town” movement is a response to two of the large challenges that humans face and that will significantly change the way we live in the future:

  • The first is climate change. We know that the earth’s climate is changing rapidly, although we do not know for sure how it will affect us.
  • Secondly, we know that the earth is going to run out of abundant fuel quite soon and that we need to change our reliance on oil and oil-based products.

The “transition town” movement was started by a man called Rob Hopkins and some of his students in the town of Kinsale in Ireland who were concerned about these challenges. They developed a plan which set out how Kinsale could make the transition from a high energy consumption town to a low energy one. In 2005, the town council adopted this plan unanimously. Hopkins himself later became a leader in a transition initiative in Totnes, a town in England, which became the world’s first Transition Town. Each individual transition initiative has its own objectives with a range of practical projects.

The objectives of a “transition town” are as follows:

  • Becoming more resilient to environmental and other changes, by building self-reliance in areas such as food, energy, health care, jobs and economics. For example, growing our own food, instead of waiting for it to be trucked in.
  • Reducing reliance on energy and food sources that are running out.
  • Developing a functional, healthy, local community that works together and cares for our people and our environment, so that we can all thrive.
  • Reducing our negative impact on the environment – reducing and recycling waste, reducing our carbon emissions and dependence on fossil fuels, protecting the remaining biodiversity, mainly using renewable resources and restoring damaged ecosystems where possible.

There are many current activities underway in Prince Albert that already work towards these objectives. As a result of further efforts after the meeting, the recycling project in the town has been resurrected. As a community, the town would develop many more creative activities.

In considering why Prince Albert would be suitable to become a transition town, the following factors are important:

  • We are a small community with a clear identity
  • We are far away from urban centres
  • We have fertile soil and enough water (if it is managed carefully) to grow our own food
  • We are more dependent on the outside world than we need to be
  • We have abundant renewable energy sources (sun and wind)
  • We have many passionate people doing positive work to improve the town

In considering how the Prince Albert community could benefit from becoming a transition town, the following ideas are important:

  • Our increased self-sufficiency would improve quality of life for everyone
  • We would gain new skills and knowledge by linking in to the worldwide Transition Network and all their information and resources
  • We would become less vulnerable to external changes, including climate change
  • It could provide another reason for tourists to visit us
  • It could build our pride as people of the town
  • It could unite us as a community if we share a vision for the town

This is just a beginning. Our next steps include building awareness and gathering together interested parties. In the first meeting, we agreed on a “work-in-progress” vision for the town based on a vision that had been developed through an extensive public participation process in 2002. This vision was “a town that works for everyone, excluding no-one”. We thought that this could be adapted to “a clean town that works for everyone” to include the environmental component. We will keep having conversations in order to ensure an inclusive process. And for those who are interested outside of our little town, we will keep you posted.

The psychology of small towns

As you may know, I spent a few years living in the small town of Prince Albert. I returned to the city for a range of logistical reasons. I have now been back almost a year and a half, and realise that I have spent much of that time in mourning.  I have been grieving the loss of small town living. I kept a house in Prince Albert and have returned there for weekends and recently for a ten day visit. Every time I go there, I feel significantly happier. I attributed this to many different things and thought about it a lot. It is not that Cape Town is a bad place, it is very beautiful and I have many dear friends here. My work is here and there is a range of stimulating and exciting things to do.

I realised that living a small town like Prince Albert (I am not sure if it is the same in all small towns) gave me two things which are far harder to get in a city. It gave me a community to which I belonged (and still do judging by the response I get when I go back there), and it gave me access to the diversity in others and myself.

By “community” I mean that in Prince Albert I am surrounded by a group of people who all know each other, and who pass information around very quickly. Some people regard that as gossip and may not like it. And of course, people in Prince Albert do gossip, but mostly it is not malicious. What it does mean is that the people of the town pass information around that when you need something or are in trouble in some way, you very soon get help from a variety of quarters. Recently, one of the two town doctors’ son was severely injured in an accident. The doctor and his wife had to rush to Cape Town to spend time with their son who is now thankfully ok. They left behind their practices (his wife is a physio), their guest house, their animals and their large and wonderful vegetable garden. In their absence, everything kept going. The people of Prince Albert simply jumped in and sorted it out. The town also held several events to raise money for medical bills. This is a high profile story, but it is one of many. When my daughter was caught behind a flooding river 3 years ago for two days in the pouring rain in a tent whilst running a  40 degree temperature, many people in the town got together to ensure that she was rescued. And, on a much more mundane level, when my fridge broke last week, the guy at the hardware store just happened to know the number of the guy who fixes fridges, who popped in to look at my fridge an hour later. Because the community is well defined – there is simply miles and miles of Karoo all around – and because it is small enough, there are clear boundaries that hold the group of people together as a functioning system. There is strong identification with being a resident of Prince Albert, and there is a sense of needing to look after one another.

In terms of the second part of what Prince Albert gave me, access to diversity in myself and others, it is wonderful to be interacting with people without too much concern about whether you fit in. In Prince Albert, it does not really matter what age you are, or how much money you have, how good looking or thin you are, how big your house is, or how educated you are, when you are considering your membership of the community. Everyone belongs, simply by virtue of living there. It does not mean that everyone likes one another, or that everything is perfect, but it does mean that there is a sense of membership that transcends the superficial aspects of being human. In one day walking along the main street, I will have 10 conversations with 10 vastly different people, carrying the full diversity of our humanity. In other words, one cannot build or sustain the defensive structures known as monocultures in a small town, one cannot relegate the unpalatable and unpleasant to an area behind a real or metaphorical wall or fence, one simply has to live with the richness and difficulty of the diversity around one all the time. This does not mean that there is no prejudice – of course this is a South African town – but there is an integration of parts of humanity that would elsewhere be disavowed. Even the town drunk (and there are a few of them) attends the annual Olive Festival and is greeted by fellow townspeople.